Hi, this is Nancy Queen from NobleKnits.com and I'm here today to give you a quick tour of our website. We have a lot of handy tools, tips and tricks on the site that we thought would be useful for you to know.
So, if you click from any page, let's say you're on the Yarn Page, and you want to get back to the Home Page. You can click on the Home button or you can click on Olive Ewe (our sheep) and it will take you back to the home page. We have an eight hundred number (1-866-865-6487), you can call us any time to ask questions, give us feedback, check on an order, and help you find yarns. That toll free number is there for you to use.
Next, we have a Search Bar. Let's say for example, you are looking for a worsted weight yarn. Let's type "worsted" into the search bar. And you can see, you'll get instant results on the worsted weight yarns that we have. The Search Bar is a really easy way to find something. Let's say you want to find a CocoKnits pattern. You type in "cocoknits" and you'll find all the CocoKnits patterns. That's just one quick, easy way to find things on our site.
Then, we have our main navigation. It will take you to Yarns. You can shop by brand, weight, fiber content, or type. Our knitting Kits, Notions, Patterns, Knitting Needles, our Sale section, what's New, and Bestsellers.
In this main section, we change this constantly to let you know what's happening. Right now we are showing Summer Knitting, but that will be changing soon. If you click on that, you'll be able to see what the bestselling projects have been this summer. Now, I'll click on Olive (the sheep) to take me back to the Home page.
Now I'll scroll down a little bit and you can see some of our featured yarns, projects, and knitting accessories. This section changes constantly as well.
Scroll a little further down the page, you'll get to our New Knitting Arrivals. This section always changes as we update the site. There's yarns, patterns, knitting notions; we add new products and they all feed into this section.
You can sign up for Knitting News. We have a daily newsletter with usually a featured yarn on promotion. We also provide knitting tips, special events - there's a lot to find in our knitting newsletter. Just type in your name, your email address, and click the little arrow to get signed up.
Down at the bottom of the page, there's just further navigation so you don't have to scroll all the way up to the top of the page. This is the same thing here..Yarn, Patterns, Needles..that was up at the top. You can also look up a brand. All of the brands we carry are available if you click here on View All Brands. Over to the right is our Knitting News, and links to our social media. And, we get a lot of comments and feedback from knitters like you, so we feature that. So look to find your review if you've given one in this section. That's a quick tour of that section.
Now I'm going to take you up to the very top of the page. You can visit our Blog. There's a lot of knitting tips and tutorials here. There's free patterns, knitting help, and knit alongs. There's a whole lot of helpful information on our blog and it's constantly being updated. Now I'll take you back to the regular site. You can learn about us on the About Us page, who we are, and this is the whole gang.
This is a popular link, Helpful Information. This will tell you who you can contact if you have a question, what our free shipping is all about, and other shipping options we have available if you are looking for something a little faster. We have International shipping, the toll free number again so you can place your order over the phone, what credit cards we take, and how to get a downloadable pattern.
Yarn Winding is a service we provide that a lot of people enjoy. That is available right here. And finally, Returns and Exchanges; everything you need to know is right here.
Scrolling back up, there's Gift Certificates, Wish Lists, you can look up your account, check on your order, see the status of your order, and finally your shopping cart. You can check and see what you've got in there.
And lastly, I want to tell you about our Live Chat. Click this button in the lower right corner. Live chat is available Monday-Friday from 9am-5pm EST. You just click this and start typing your question and someone will respond. You'll be able to get your question answered without having to make a phone call. So, that is a quick tour of the NobleKnits homepage. Check back, we'll have more tips and tutorials.